Frequently asked questions
What is Dotability?▼
Dotability is a SaaS platform that provides an accessibility widget for websites. With a simple HTML snippet, your site gets 36 configurable accessibility features.
How do I install the widget?▼
Just copy an HTML snippet from the dashboard and paste it before the closing body tag on your site. Installation takes less than 2 minutes.
Does the widget slow down my site?▼
No. The widget loads asynchronously via CloudFront CDN and does not impact your site's performance.
What accessibility standards does it support?▼
The widget is designed to help you comply with WCAG 2.1 AA, the Italian accessibility law (Legge Stanca) and EU Directive 2016/2102.
Can I try it for free?▼
Yes! We offer a 14-day free trial with no credit card required. You can test all features before deciding.
What happens if I exceed the view limit?▼
We allow a 20% tolerance beyond the plan limit. We notify you at 80% and 100%. Beyond 120% the widget will no longer be served.
What platforms is it compatible with?▼
The widget works with any website: static HTML, WordPress, React, Vue, Next.js, Shopify and any other CMS or framework.
How can I contact support?▼
You can contact us via email from the dashboard or from the contact page. Growth plans and above include priority support.
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