Frequently asked questions

What is Dotability?
Dotability is a SaaS platform that provides an accessibility widget for websites. With a simple HTML snippet, your site gets 36 configurable accessibility features.
How do I install the widget?
Just copy an HTML snippet from the dashboard and paste it before the closing body tag on your site. Installation takes less than 2 minutes.
Does the widget slow down my site?
No. The widget loads asynchronously via CloudFront CDN and does not impact your site's performance.
What accessibility standards does it support?
The widget is designed to help you comply with WCAG 2.1 AA, the Italian accessibility law (Legge Stanca) and EU Directive 2016/2102.
Can I try it for free?
Yes! We offer a 14-day free trial with no credit card required. You can test all features before deciding.
What happens if I exceed the view limit?
We allow a 20% tolerance beyond the plan limit. We notify you at 80% and 100%. Beyond 120% the widget will no longer be served.
What platforms is it compatible with?
The widget works with any website: static HTML, WordPress, React, Vue, Next.js, Shopify and any other CMS or framework.
How can I contact support?
You can contact us via email from the dashboard or from the contact page. Growth plans and above include priority support.

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